We realize buying online might be challenging. Do not hesitate to contact us with any questions about our beds. As the owner I have over 40 years of retail furniture experience. I will be happy to help with any questions. Simply reach me by the contact info listed on the bottom of each page.
Collection of your Personal Information
In order to better provide you with products and services offered on our Site, Factory Direct Mattress may collect personally identifiable information, such as your:
- First and Last Name
- Mailing Address
- E-mail Address
- Phone Number
If you purchase Factory Direct Mattress's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
Factory Direct Mattress collects and uses your personal information to operate its website(s) and deliver the services you have requested.
Factory Direct Mattress may also use your personally identifiable information to inform you of other products or services available from Factory Direct Mattress and its affiliates.
Sharing Information with Third Parties
Factory Direct Mattress does not sell, rent or lease its customer lists to third parties.
Factory Direct Mattress may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party. Factory Direct Mattress may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Factory Direct Mattress, and they are required to maintain the confidentiality of your information.
Factory Direct Mattress may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Factory Direct Mattress or the site; (b) protect and defend the rights or property of Factory Direct Mattress; and/or (c) act under exigent circumstances to protect the personal safety of users of Factory Direct Mattress, or the public.
Tracking User Behavior
Factory Direct Mattress may keep track of the websites and pages our users visit within Factory Direct Mattress, in order to determine what Factory Direct Mattress services are the most popular. This data is used to deliver customized content and advertising within Factory Direct Mattress to customers whose behavior indicates that they are interested in a particular subject area.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Factory Direct Mattress. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Factory Direct Mattress website.
The Factory Direct Mattress website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Factory Direct Mattress pages, or register with Factory Direct Mattress site or services, a cookie helps Factory Direct Mattress to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Factory Direct Mattress website, the information you previously provided can be retrieved, so you can easily use the Factory Direct Mattress features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Factory Direct Mattress services or websites you visit.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Security of your Personal Information
Factory Direct Mattress secures your personal information from unauthorized access, use, or disclosure. Factory Direct Mattress uses the following methods for this purpose:
- SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Children Under Thirteen
Factory Direct Mattress does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
Disconnecting your Factory Direct Mattress Account from Third Party Websites
You will be able to connect your Factory Direct Mattress account to third party accounts. BY CONNECTING YOUR FACTORY DIRECT MATTRESS ACCOUNT TO YOUR THIRD PARTY ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (IN ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THOSE THIRD PARTY SITES). IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED IN THIS MANNER, DO NOT USE THIS FEATURE. You may disconnect your account from a third party account at any time. Users may learn how to disconnect their accounts from third-party websites by visiting their "My Account" page. Users may also contact us via email or telephone.
Opt-Out & Unsubscribe from Third Party Communications
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from third-party partners of Factory Direct Mattress by contacting us here:
- Web page:
- Phone: 210-960-2334
- Credit / Debit Cards